Walgreens Adding 150 Customer Service Jobs to Alabama Facility

Walgreens recently announced that it will add 150 new jobs to its customer contact center in Northwest Alabama, Made in Alabama reported. The pharmacy chain, headquartered in Illinois, is hiring these high-tech, customer care advisor positions in Muscle Shoals, bringing its workforce to about 600 employees. 

The source noted that applications can be filled out online and the company is looking to hire for these roles immediately. 

“To have a known company such as Walgreens select Muscle Shoals as a growth center is a testament to the state’s and community’s ‘can do’ attitude,” said Forrest Wright, president of the Shoals Economic Development Authority, according to Made in Alabama.

David Bradford, Muscle Shoals Mayor, added that Walgreens is a great organization to work with and provides an array of growth opportunities for people both across the nation and the globe. 

Times Daily reported that these customer-service jobs start with hourly wages and include full benefits

“These people are customer-service representatives,” explained Tina Cofield, the call center’s human resource manager, according to the source. “They are front line. We have found a lot of people who are really good employees. They stay with us, and we provide a lot of good benefits for them. The talent here is really, really good.”

Walgreens recently announced that it will be expanding its Alabama facility, a move that will create 150 news jobs to its customer contact center.