Why Social Learning May Be Key to Solving Workplace Problems

By Aaron Hightower

Employees have always leaned on colleagues to help solve problems at work. Employers can take advantage of that and encourage social learning to help employees do so more easily.

Social learning is the collection and sharing of information learned from peers and from social media. And it may be the way a fast-growing segment of the workforce prefers to learn. According to How Millennials Could Upend Wall Street and Corporate America, a report by Washington, D.C.-based think tank the Brookings Institution, Millennials will make up 75 percent of the workforce by 2020. Experts predict this group will be far less likely to relate to training manuals, silos or "top-down" learning.

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