As the Role of HR Evolves, Adding a Chief of Staff Can Be a Smart Move

By Richard Ledesma

The role of HR has undergone major shifts over the last few decades, and in recent years the function has taken leadership of employee-focused business strategies that drive greater job satisfaction and retention. Today, we are seeing yet another shift as HR technology provides greater insight and measurement around talent management capabilities, smoother payroll functionality and outsourcing of benefits administration. As technology helps simplify many of these tasks, the focus of HR is increasingly on recruitment and compliance, especially at small to midsize companies.

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